Water damage guides
What to do when water gets into your home, how insurance usually treats it, and how to stay safe. Every guide lists its sources.
If it is happening now
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The first hour after a water leak
Water on the floor and not sure what to do first? Make it safe, stop the water, take photos. The full first-hour checklist, minute by minute.
2 min read
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Water heater leaking? Make it safe, shut it down, then find the source
Water pooling around the heater? Close the cold-water valve and turn off the gas or the breaker. Then learn to tell a dripping relief valve from a failed tank.
5 min read
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Burst and frozen pipes in the Central Valley: prevention and first steps
Most Central Valley winters bring a few nights below freezing. Here is which pipes freeze first, how to protect them and what to do if one bursts.
5 min read
Before you decide on repairs
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Does homeowners insurance cover water damage in California?
Whether a policy pays usually depends on how the water got in. Sudden leaks, slow leaks, floods and sewer backup, plus your rights as a California policyholder.
6 min read
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Mold after water damage: when to worry and when to get help
Mold grows when things stay wet, so drying within 24 to 48 hours matters most. How to spot hidden mold, what you can clean yourself and when to call a pro.
5 min read
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Sewage backup at home: stay safe first, then decide what you can clean
Sewage carries germs that make people sick. Who should stay away, what can be cleaned and what has to go, and how backflow valves and insurance fit in.
5 min read
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Water damage categories and classes explained
Category 1, 2 or 3 tells you how dirty the water is; Class 1 to 4 tells you how hard drying will be. Plain examples of each, and why they matter.
5 min read
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Wet carpet after a leak: can it be saved, or does it need replacing?
Carpet soaked by a clean-water leak can often be dried and kept; the pad under it usually can't. How to tell, and when carpet has to go.
5 min read